We're Here For You
We take our customer care very seriously.
While our aim is to make our website easy to understand,
and navigate we know there are times when you may need a
bit of assistance.
We have provided a number of ways for
our Customer Care team to help you:
For product, service, and customer
support information or assistance:
qws@nycap.rr.com
We will respond to you within 24 hours,
during regular business hours. All email correspondence
is completely confidential. Quality Water Solutions customers may also
use our telephone support center to contact a
service representative during regular business hours:
Please send any specific information about
your request so we can direct it to the appropriate people:
Live Customer Care Center
1-518-785-6800
Monday to Friday
9:00am
to 5:00pm (EST)
Saturdays, Sundays and federal holidays
please leave a message. A customer representative
will contact you within 24 hours of the first business day.
1-518-785-3600
Send your inquiries to:
Quality Water Solutions,LLC
Attention: Customer Care Center
3 Northway Lane North, Suite D.
Latham,NY USA
12110
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